User Experience Designer full-time
Location: Calgary, AB
Company Name:
H & R Block Canada Inc.
(http://www.hrblock.ca)
Category:
Design
H&R Block Canada, a leader in the tax preparation industry, is looking for a User Experience Designer to join its fast-paced and dynamic Digital Solutions team. Please note: this position can be located in our corporate headquarters in Calgary (Midnapore area in SE), or in Toronto.
We offer our associates a thriving environment in which to expand their skills and develop their potential. Here are some of the benefits that our permanent associates enjoy:
- Free tax preparation service for associates; discounts for their families and friends
- A comprehensive group insurance package
- A stock purchase plan
- A health/fitness reimbursement program
- An employer-matching Registered Retirement Savings Plan
Key Areas of Responsibility:
- Assist in evolving existing tax preparation solutions (H&R Block Online and do-it-yourself Tax Software)
- Help to create new digital solutions by developing a coherent design language for the H&R Block Canada digital product
- Collaborate with digital product managers, writers, developers, and business stakeholders to identify requirements for digital solutions
- Conduct focus groups, surveys, and one-on-one research activities with clients and colleagues
- Drive projects from brainstorm sessions through to implementation
- Consistently deliver brilliant design in a fast-paced, interactive, and agile environment
- Engage in regular constructive critiques to refine the best possible designs for our products
- Present ideas and designs effectively and participate in regular design reviews
Key Qualifications:
- Post-secondary education in User Experience, Human-Computer Interaction, or Visual /Graphic Design, or an equivalent combination of education and professional experience
- 3-5 years' of professional design experience
- Understanding of user-centered design principles and agile development
- An outstanding and diverse portfolio that demonstrates strong user experience research and design principles
- Knowledge of responsive design, visual design, typography, colour, and layout
- Effective verbal, written and interpersonal communication skills.
- Proficient with Microsoft Office, Adobe, wireframe tools
- Ability to work in a high-paced, continually changing environment
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