As a member of the Support Centre Team, the Marketing Associate assists Bridgehead team members by providing front line support for customers and staff, providing marketing, community outreach and office support.

Performance Expectations

• Provides website & social media support and assists in content generation, site optimization, and metrics
• Able to develop creative cross channel campaigns from strategy to evaluation
• Provides production level graphic design support
• Demonstrates excellent communication skills---listening, speaking and writing
• Coordinates community donations and leads community engagement
• Provides support to the Customer & Community Rep for customer orders, donation requests and correspondence: telephone, electronic and written
• Provides support to coffeehouses for retail and visual merchandising
• Works with external contractors on marketing projects
• Develops a strong knowledge of Bridgehead systems: mail order, community outreach & coffeehouse operations
• Develops a strong knowledge of Bridgehead visions and values, history and action plans

Requirements

• Excellent oral & written communication
• Proven ability to generate effective social media content
• Proven ability to coordinate and evaluate social media effectively
• Proven ability to develop and execute
  multi-channel marketing campaigns
• Self-directed and team oriented
• Proficient with Word, Excel, Multi-media

software (e.g., InDesign, Illustrator, Photoshop, Video editing)

Preferred Qualifications

• Bilingual
• Retail and visual merchandising experience
• Driver’s License in Good Standing
• Knowledge and/or love of tea or coffee
• Kindness, integrity, sense of humour