Job ID: 206158
Closing Date: 2015/08/28
Posting Type: Internal / External
Business Unit/Section: Animal and Bylaw/Strategic Services Communication
Location: 2201 Portland Street N.E.
Union/Position: CUPE Local 38/Temporary (up to 24 months)
Compensation: Pay Grade 12
$38.50 - 42.34 - 44.46 - 46.68 - 49.01 - 51.47 per hour
Hours of Work: This position works a standard 35 hour work week.

Business Unit Information

Animal & Bylaw Services is the business unit that ensures all residents of our community live side by side safely, respectful and considerate of each other's needs and rights.  Our responsible pet ownership programs are recognized as the standard-setters for other such programs in Canada.

Responsibilities

This intermediate level position offers the opportunity to provide a broad range of strategic and tactical communications services while working collaboratively with peers within the department and across the corporation. Reporting to the Communications Consultant, Animal & Bylaw Services (ABS) this position will support the Compliance Services line of service within ABS which includes oversight and regulation of business licensing and the taxi and limousine industry. Primary duties include:

• Develop and implement communications and marketing strategies including public engagement and social media for high-profile initiatives and projects involving multiple stakeholders.
• Provide strategic communications counsel using best practices to support administration in proactively identifying and mitigating issues.
• Develop, maintain and/or implement tactics that support communications, marketing and engagement strategies (for example: video, briefing notes, speeches, print material, web and digital content).
• Support issue communications and media relations by preparing materials, coaching spokespeople and/or acting as spokesperson.
• Measure and evaluate all communication and marketing strategies.
• Build strong relationships with key internal stakeholders including business units, employees and project teams.

Qualifications

The successful applicant must possess a degree in Communications, Public Relations, Journalism, Business, or a related field, combined with a minimum of six years of progressively senior experience in Communications and strategic planning. A designation in Accredited Business Communicator (ABC), Accreditation in Public Relations (APR), and/or Communications & Advertising Accredited Professional (CAAP) would be considered assets. Previous experience in environmental social marketing, development and implementation of customer service programs and public engagement are considered assets.

Success in this position requires strong communication, project management, judgment, analytical thinking, performance measurement, accountability and issue identification skills. The applicant must possess the ability to apply strategic communication principles across diverse business functions, identify sensitive issues and give advice to senior managers on managing issues. Strong business literacy and acumen, the ability to contribute as a team member, and apply strategic communications planning skills are essential.

Notes

• Successful applicants must provide proof of qualifications.
• Only education obtained from an accredited institution will be recognized as meeting the minimum qualifications.