The following are observations that, in my forty-plus years in business, most at senior executive levels, are true. And more importantly elegant and simple to implement.
I have tried to live by these and they have never let me down.
1) … the 5 Minute Rule.
If you are running a department or division, implement this for your staff. If you are a worker bee, practice this yourself and practice it religiously! “The 5 Minute Rule” is wonderfully simple. When someone says something, you are not allowed to say anything negative about it for 5 minutes.